Travilo (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile app, website, and related services (collectively, “the Service”).
By using Travilo, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
a. Personal Information
Name, email address, phone number
Job title, company name (for Org Mode)
Login credentials (OAuth or email-password)
b. Usage Data
Features used, timestamps, device information
Log files, IP address, cookies (for website usage)
c. Expense Data
Receipt images
Invoice details (merchant, amount, date)
Expense categories, trip routes, and annotations
d. Location Data
We access precise and approximate location data during trip tracking in Personal Vehicle Travel mode.
This data is used in real-time to calculate the distance traveled and estimate reimbursements.
Location data is not stored permanently unless required by the organization’s policy.
We use your data for the following purposes:
To provide, maintain, and improve Travilo
To auto-scan receipts and categorize expenses using AI
To generate reports and flag policy violations
To personalize your experience and develop new features
To communicate updates, alerts, and reminders
To calculate trip distance for mileage-based reimbursements using location data (only when users opt-in to Personal Vehicle Travel mode)
To provide customer support
Lawful Basis (for EU, UK, Brazil, etc.)
We process personal data under one or more of the following legal bases:
Your consent
Fulfillment of contractual obligations
Compliance with legal obligations
Legitimate business interests (e.g., improving product usability)
We do not sell your personal data.
We may share data only under the following conditions:
With your employer/organization (if using Org Mode)
With service providers (e.g., cloud storage, OCR, email delivery) under strict confidentiality agreements
When legally required (e.g., by court order or regulatory body)
In the event of merger, acquisition, or sale of assets (with prior notice)
If you are accessing Travilo from outside India, your information may be transferred to — and processed in — countries where we or our service providers operate (e.g., India, Singapore, the US). Where applicable, we use safeguards such as:
EU Standard Contractual Clauses (for GDPR regions)
Binding corporate rules or equivalent agreements
All data is stored on encrypted, access-controlled servers
Data is encrypted both in transit and at rest
Access is limited to authorized personnel only
We retain data only as long as needed to deliver services or comply with law
Location data, if used, is processed temporarily and not stored unless explicitly required for report generation
Depending on your location, you may have the right to:
EU/UK (GDPR)
Access, rectification, deletion, restriction, objection, data portability, file a complaint
California (CCPA/CPRA)
Know, delete, opt-out (if applicable), non-discrimination
Brazil (LGPD)
Access, correction, deletion, portability, withdrawal of consent
South Africa, Singapore, Canada, etc.
Access and correction rights under local laws
To exercise any of these rights, please contact: hello[at]travilo.in
You can also:
– Update your profile data within the app
– Delete your account at any time
– Opt-out of marketing emails
– Request a copy of your stored data (where legally permitted)
– You can enable/disable location-based tracking at any time in the app settings
– You can request deletion of any trip or associated data that involved location tracking
We may use AI and automation to:
1. Extract data from uploaded receipts
2. Detect policy violations
3. Suggest categories and improve reporting
All AI usage is secure and limited to expense management purposes only.
Travilo integrates with third-party platforms (e.g., Google Maps, OpenAI, payment processors). These services have their own privacy policies. We recommend reviewing them before use.
We use cookies and similar technologies to:
– Improve website performance
– Analyze traffic
– Remember user preferences
You can control cookie behavior via your browser settings.
Travilo is not intended for use by children under 16. We do not knowingly collect data from minors. If you believe a child has provided us data, please contact us immediately for deletion.
We may update this Privacy Policy from time to time. When we do, we’ll notify you via email or an in-app banner. Continued use of Travilo after such updates constitutes your agreement to the revised policy.
For any questions or concerns, please contact:
hello[at]travilo.in
Travilo, 2 – A/3, Stirring Minds, Asaf Ali Road, New Delhi – 110002, India